Complete After-sales Solution from Telecontrol
Telecontrol offers a complete and integrated solution for after-sales management, serving companies looking to optimize processes and enhance customer experience. Our system centralizes service order management, warranties, spare parts distribution, and technical support, providing a comprehensive and strategic view of operations.
With over 30 years of experience in the market, Telecontrol connects industries, service providers, and authorized networks, promoting efficiency at every stage. Our system allows real-time tracking of service orders and the generation of detailed reports, ensuring full visibility and data-driven management.
“Our solution manages the entire after-sales chain with agility: from customer service to inventory control and spare parts distribution. With Telecontrol, your company can make strategic decisions in real time, improve performance, and reduce costs.”
The Telecontrol system facilitates the expansion and management of authorized technical service networks, allowing manufacturers to configure networks with agility and efficiency. Among the offered modules, key tools include self-credential creation, performance evaluation, spare parts control, and financial management, all within an intuitive and centralized platform.
Another differentiator is the integration with Power BI, transforming after-sales data into valuable information for engineering, quality, and customer service teams. This functionality helps identify failure patterns, manage the inventory of the most requested parts, and adjust processes according to real demand, continuously improving the customer experience.
Moreover, Telecontrol is prepared to handle large volumes of data and access. Our solution processes over 1 million data points monthly and supports more than 50,000 daily accesses, with security and efficiency. We also offer services for spare parts storage and distribution, customer service (SAC), and complete solutions for authorized networks, establishing Telecontrol as a strategic partner for the success of your business.
Telecontrol's after-sales solution is designed for manufacturers, industries, and service networks seeking a centralized system to manage all after-sales stages in real time. Intended for large companies, the platform ensures security, efficiency, and agility, integrating service orders, warranties, spare parts distribution, and performance monitoring into a robust and dynamic operation.
Telecontrol solves major after-sales challenges by unifying fragmented processes such as warranty management, service orders, and SAC into a centralized, real-time platform, enabling fast, strategic decisions. With automation, it reduces costs and increases productivity, while integration with Power BI provides insights to optimize inventory and customer service, enhancing the customer experience and the management of technical service networks.
